Scorchsoft
Your Innovation Partner · About Scorchsoft

Bring us the business problem. We'll find the simplest reliable way to fix it.

Businesses come to us when they know they need to improve, automate or innovate, but the best route is not yet obvious. We work with your team to identify the opportunities worth pursuing, prioritise them for value and risk, then execute with the engineering discipline of a software company that has been delivering for over 16 years. Your trusted innovation partner.

4.8★★★★★40+ Google Reviews
Trusted by 50+ enterprisesCyber Essentials Certified
Concept AI contact-centre copilot on a MacBook and iPhone: a live call with transcript and sentiment, a suggested loyalty offer with 0.91 confidence, a wireframe listening visual, and the supervisor's phone view of the live queue

Proof, not promises

Every agency's about page says it is experienced, trusted and different. Here is what we can actually show you. The Google reviews are public, the client logos are real and the books are in print.

16+

Years building software

40+

Five-star Google reviews

220+

Clients & organisations worked with

3

Books by our founder

How we think as an innovation partner

Find the right opportunity, challenge the obvious answer and build what will actually hold up in the real world.

A modern workspace where app developers collaborate around a laptop and whiteboard, discussing product decisions and next steps

Start with the outcome, not the technology

Nobody wakes up wanting an app. They want fewer errors, faster throughput, a customer who can self-serve, a board that can see the numbers. So the first thing we ask is what must improve and how you will know. The technology is chosen last, and it is only ever as clever as the problem needs.

That is why we offer paid planning and diagnosis rather than pre-sales dressed up as free consulting. You get a decision you can defend, not a proposal designed to sell you a build.

Two people reviewing bar charts and pie charts on a tablet while planning a digital strategy

We will tell you when not to build

A credible recommendation can be buy, configure, integrate, train, wait or stop. We say so, even when the honest answer is smaller than the brief. An agency that never recommends against a project is not giving you advice, it is giving you a quote.

It costs us work in the short term. It is also how a first project turns into a long relationship.

Colleagues collaborating around a table of laptops and notes, representing several developers and teams contributing to one Git repository

Engineering that still works on day 300

A demo that works in a sandbox is easy. Software that keeps working when the data is messy, the volume triples and someone in accounts does the unexpected thing is what we are for. Permissions, audit trails, monitoring, fallbacks and support are part of the product, not an afterthought.

Sixteen years of shipping bespoke systems is what lets us add AI, automation and integrations to a business without them falling over. We stay accountable after launch through support, hosting and continuous improvement.

Our values

What we stand for

Five values run the company internally. These are the four you will feel as a client.

Own the outcome

We take responsibility for the result, not just the task list. If something goes wrong on our watch, we fix it and improve the process so it does not happen twice.

Bad news early

A risk raised in week two is a plan. The same risk raised in week ten is a surprise. We tell you the uncomfortable thing as soon as it is material, and we expect the same from you.

Challenge for a better result

Our job is not to agree with you. It is to help you get the best outcome, which sometimes means questioning the brief, explaining a trade-off or recommending a smaller first step.

Improve the system

Small improvements compound. We automate repetitive work, fix recurring problems at source and use AI where it genuinely helps, in our own business as much as in yours.

Andrew Ward, Managing Director of Scorchsoft
Meet the founder

Andrew Ward.

Andrew founded Scorchsoft in Birmingham over sixteen years ago and still leads it today. He has written three books on the things clients ask about most: Execute Your Tech Idea, a step-by-step guide for non-technical people launching a software project; The ChatGPT Guide for Business, on putting AI to work responsibly; and The Control Standard, on becoming the person leaders trust to own what matters.

He wrote them because the same conversations kept happening in planning meetings. The books are the long version of the advice you get in the first call.

Andrew leads planning and strategy with clients and keeps the company honest about its own standards. Book a consultation and you may well find him on the call.

3

Books published

16+

Years leading Scorchsoft

In-house, UK-based

One team, under one roof in Birmingham

Scorchsoft is an in-house team working from Birmingham's Jewellery Quarter. We do not outsource delivery offshore, so the people who plan your project are the people who build it, and the people who build it are the people who support it afterwards.

Most of the team are senior engineers, with design, project and quality specialists around them. It is a deliberately small shape: big enough to deliver a complex platform, small enough that you will know everyone's name.

  • Strategy and planning
  • UX and graphic design
  • Software and app development
  • AI and automation engineering
  • Project management
  • Testing and quality assurance
The Scorchsoft team photographed together at their December 2023 team gathering in Birmingham

How we work with you

Diagnose. Build. Operate.

Every engagement follows the same three-part journey, whether it is a two-week planning sprint or a multi-year platform. Our full step-by-step process page shows what happens at each stage, from the first call to launch and beyond.

  1. Diagnose and decide

    Is it worth doing, and what is the right route? A planning sprint, clickable prototype or AI Opportunity Sprint ends in a decision you can defend: build, integrate, configure, wait or stop.

  2. Build and change

    Velocity Sprints deliver working software in weeks, paid for in Output Units rather than hours, with daily visibility and an Escape Hatch Friday so you are never locked in. Fixed-price delivery is there when you need budget certainty.

  3. Operate and compound

    Launch is the start, not the finish. Support, hosting and Momentum retainers keep the system reliable and find the next worthwhile improvement, so the value keeps growing after go-live.

Not sure yet whether you need software at all?

Bring us the problem anyway. A free consultation ends with a straight answer on the simplest route, even if that route is not us.

We use what we sell

We build software for ourselves, too

The quickest way to judge a software company is to look at what it builds when nobody is paying. StartupTools turns scattered ideas into investor-ready plans with AI. Lake On Rails records who owns your data and the rules for using it. SalesChamp coaches our own sales calls live.

We run these every day. Building them keeps our AI engineering honest about what works in production and what only works in a demo. See all our products.

StartupTools AI Brainstormer showing an interactive thought map of a fitness app idea beside the AI assistant chat

Building for teams across healthcare, logistics, motorsport and manufacturing

acm logo
bare logo
binding-site logo
gapped logo
eca logo
hayley logo
image-approvals logo
lime logo

What Our Clients Say

  • Scorchsoft helped us take our idea for an app and make it a reality. Everything from the planning meeting to decide what we really needed to the project management and execution was great. It was delivered on time - early in fact - and on budget. Highly recommend.

    Dragonfly Intelligence logoRebecca PalserDragonfly Intelligence
  • Scorchsoft is a brilliant company with fantastic knowledge of the mobile app industry. From the project management to the development team, they have been the perfect candidate for our project, and we can't thank them enough!

    Gapped Online logoLance ChorltonGapped Online
  • We're really pleased with the work Scorchsoft has done in developing our web portal! They have been accurate with timelines and budget, delivering a solid product that allows us to monitor and manage patients remotely while they use our novel medical device at-home. The "plan - design - build" approach has worked well and saved us time in the long-run by catching requirements and issues early.

    SensTrain logoDaniel GreenSensTrain
  • I'm really pleased with how my app came out, it was exactly what I was looking for. The team at Scorchsoft are great at what they do and made the whole process as simple and easy as possible. Being someone who is not very tech savvy the set up and back end operations were done in a great easy to use manner even for myself which makes using my app stress free. Thanks to all the team!

    Mosaic Masterpieces logoRuben CarrollMosaic Masterpieces
  • The new Flourish Education website has already removed a lot of manual processes, freeing up both schools, candidates and internal employees time. We are delighted with the look and feel which is clean, professional and more engaging. We are also pleased with the decision to have an HD video background on the homepage, and building immediate trust with our clients by giving them a taste of what it looks like in the Flourish Education offices.

    James HancocksMarketing Manager, Flourish Education
  • I can't believe how quickly we started to see results with this project. Scorchsoft provided us with graphic-designed mockups of how the app would look once built, and we were able to sell the product for use by our first customer before the product was finished. Since launching in March, we have secured a major television network as a client who now uses Image Approvals to manage the talent approval process for their productions.

    Aimee SpinksMD, ImageApprovals.com

Need help building your ideas?

Tell us where you're headed and we'll come back with our thoughts, a realistic plan and a rough cost estimate. Scorchsoft is a UK-based team of app, portal and AI developers, working in-house from Birmingham's Jewellery Quarter.