Automate repetitive business processes with the right mix of workflow design, integrations, apps and AI. Scorchsoft diagnoses, builds and supports reliable operational improvements.
We design, build and launch custom AI agents that complete real work end to end — not chatbots bolted on the side. Properly engineered, governed and connected to your systems, so you can hand them real responsibility. Scorchsoft is a UK team of AI agent developers.
An AI agent takes a goal and carries it out — deciding the steps, calling the right tools, and acting on real information.
We build customer support agents, sales-qualification agents, research and document-summarising agents, and operations agents that monitor and act — each handling a multi-step job from start to finish. If a task is repetitive and rules- or language-based, an agent can usually take it on, freeing your team for the work that needs a human.
An agent is only as useful as what it can reach.
We connect agents to your CRMs, ERPs, databases, email and third-party APIs — increasingly through MCP connectors — so they act on real, current data and fit your real workflow rather than working in isolation. The integration is where an agent stops being a demo and starts being genuinely useful.
The craft of agents is in the guardrails.
We treat an agent like a member of staff: we scope exactly what it is allowed to do, give it the right tools and data, check its output with a second model, and keep a person in the loop where the stakes are high — with a full, reversible audit trail. That is what turns a clever prototype into something an enterprise can run on. We deliver in fixed sprints and help your team own the result.
An AI agent is software that can take a goal and complete it — deciding the steps, using tools and data, and taking actions — rather than just replying to a prompt. Think of it as a digital worker that handles a task from start to finish, under rules you set.
A chatbot answers questions. An agent does work: it can look things up, make decisions, call your systems and complete a multi-step task. The value is in the doing, which is why governance and integration matter so much more.
Customer support agents, research and document-summarising agents, sales qualification and follow-up agents, operations and monitoring agents, and bespoke internal agents that complete a specific multi-step job.
Scoped permissions so it can only do what it is allowed to, guardrail models checking its output, draft-then-approve steps for anything sensitive, and a full audit trail you can roll back. You decide how much autonomy it gets.
Yes. We integrate agents with your CRMs, ERPs, databases, email and third-party APIs — increasingly via MCP connectors — so they act on real data and fit your real workflow.
Most agents are built as fixed two-week Velocity Sprints, so cost stays predictable. The best first step is a short, fixed-price AI Opportunity Sprint that confirms whether an agent is worth building and what it will cost.
Usually, yes. We start with a short review to understand the build and the risks, then take it on with a clear plan to make it reliable and safe.
How do we get started?
Tell us the job you want an agent to do. Get a free quote and we will scope the highest-value place to begin.
We would love to hear about your project. Please contact us, and share your goals; we'll respond with our thoughts and a rough cost estimate.
Scorchsoft is a UK-based team of web and mobile app developers and designers. We operate in-house from Birmingham, and our offices are located in the heart of the Jewellery Quarter.
Scorchsoft develops online portals, applications, web apps, and mobile app projects. With over sixteen years experience working with hundreds of small, medium, and large enterprises, in a diverse range of sectors, we'd love to discover how we can apply our expertise to your project.