ChatGPT App Development (AI Apps)
Integrate ChatGPT into your business with Scorchsoft's AI app development. Enhance capabilities, automation, and personalisation with AI tools like GPT, Bard, and Claude.
We're a Bespoke AI Agent Development Company
We develop AI Agent apps, software, automations, and business tools. Deploy agents that connect with your existing systems to perform complex tasks.
Take your business to the next level with AI agents that automate processes and add value for your customers. Scorchsoft can configure a suite of AI agents to integrate with your existing systems, automating tasks such as data lookup, input and processing, and customer queries.
We manage everything from the planning phase—reviewing your business processes to identify where AI agents can be applied—through to full implementation with software.
More Than a Chatbot: AI Capabilities Like Never Before
Think about all the different functions within your business. Now, imagine creating an AI agent for each one, capable of handling specialised tasks. Then, connect these agents with software so they can communicate and collaborate to execute complex workflows and processes.
This is the power of AI agents. They allow you to automate and systemise operations like never before.
We help configure each agent to meet your use case. This can include introducing new AI-enabled products or integrating them with your existing software and tools, testing, and rolling them out across your organisation. This can be done using a phased approach where you can test their capabilities and adapt before a wider adoption.
How It Works: AI Agent Workflows
Agents use a clear step-by-step process to handle tasks automatically. We set them up, link them with business logic, and they can perform tasks either within an application or running in the background.
First, the system (SDK) sends updated information to the AI model. The AI model then responds with instructions, which the system automatically reviews to identify what action is required next.
If the AI model suggests an action—like fetching information or performing a specific task—the system carries out this action automatically. This process can include calling tools, handling any errors, or passing tasks to other agents designed for specific purposes. These steps continue in a loop until the AI model has all the information it needs and delivers a final answer or result.
This automatic process helps businesses perform complex workflows more efficiently without needing extensive manual coding or human intervention.
Use-Case Applications for AI Agents
AI agents significantly enhance how applications handle complex tasks. They can automatically search for and retrieve information, perform calculations, and carry out various business functions, returning the results into a cohesive, context-aware chat interface.
These agents can integrate with external systems and APIs, combining multiple data sources into a single response. For instance, agents can search the web, pull relevant information from vector databases, and cross-reference this data against internal business records to answer sophisticated queries rapidly and accurately.
Automating these tasks with agents frees up staff, improves accuracy, and ensures faster, more reliable outcomes across your business processes.
Performing Multi-Step Tasks with AI Agents
AI agents excel at handling complex, multi-step tasks automatically, orchestrating several actions to deliver a cohesive and accurate outcome.
When a request involves multiple steps—such as calling different functions, retrieving data, performing web searches, or conducting vector database lookups—the agent systematically executes each action in turn. First, it determines what initial step is required, like running a web search or fetching information via an API.
The agent then retrieves results from these actions, uses them as context, and decides on the next step—such as performing a vector database query to find relevant, precise information. Throughout this process, it continually integrates results, leveraging each new piece of information to refine subsequent actions.
This seamless integration allows AI agents to handle sophisticated, dynamic workflows, significantly reducing the manual effort needed to complete intricate tasks.
Industry-Specific Applications
AI agents provide significant advantages across multiple industries by automating specialised tasks tailored to each sector. Here are some sector-specific examples, but there are many more!
- In healthcare, AI agents can automatically search through medical databases and patient histories, quickly summarising relevant details for healthcare providers.
- For financial services, agents integrate real-time market data and regulatory updates, delivering accurate financial advice or compliance insights within seconds.
- Within retail, AI agents enhance customer experiences by retrieving product details, price comparisons, or personalised recommendations from both internal systems and external databases.
- In legal services, agents streamline research by quickly searching extensive legal databases to summarise relevant precedents, legislation, or case files instantly.
Automating Tasks Previously Requiring Human Input
AI agents can now reliably automate complex tasks and decision-making processes that previously required human expertise. By interpreting context, analysing data, and integrating multiple sources, agents handle workflows once thought too nuanced or variable for automation.
Tasks such as evaluating detailed information, making informed recommendations, summarising extensive documents, or conducting thorough research can now be delegated to AI. These agents don't merely follow fixed routines; they dynamically adapt their actions based on retrieved data, queries, and real-time information.
This capability enables businesses to significantly scale productivity, freeing teams from repetitive or data-intensive activities, allowing employees to focus their efforts on strategic, higher-value tasks.
Frequently Asked Questions about AI Agent Development
Q) What exactly can AI agents automate?
AI agents can automate a wide variety of tasks, including complex information retrieval, multi-step workflows, customer interactions, document summarisation, data analysis, content creation, and integration with external APIs and databases. This allows your team to focus on higher-value tasks and strategic initiatives.
Q) Can you deploy phone or voice AI agents too?
Yes, absolutely. We can also develop AI agents that you can interact with via voice, such as over a phone call.
Q) How do AI agents handle multi-step tasks?
AI agents manage multi-step tasks by breaking them down into smaller actions, such as calling APIs, performing web searches, retrieving information from vector databases, and integrating results. Each step informs the next, ensuring precise, contextually accurate outcomes delivered seamlessly.
Q) Can AI agents integrate into our existing software or infrastructure?
Absolutely. Our agents are specifically designed to integrate seamlessly into your existing software systems and technical infrastructure, minimising disruption and ensuring rapid deployment.
Most systems you use will have ways to connect with them. For example, if you use a CRM system to manage customer information, it will likely have integration capabilities, such as an API. If the API is well-documented, we can configure the AI agent to communicate with it and perform certain tasks autonomously.
Q) Can AI agents access external data sources and APIs?
Yes. AI agents can seamlessly integrate with various external data sources, including web searches, vector databases, CRM systems, third-party APIs, internal business systems, and real-time market data, enabling comprehensive and accurate responses.
Q) What is a vector database?
A vector database is a smart way of retrieving information based on context rather than just matching keywords. It works similarly to how Google Search returns web pages closely related to your query, even when the exact keywords don't match.
Modern AI tools can store information in a vector database, enabling advanced applications where contextual understanding of the data influences outcomes.
Q) Which technologies do you use to build and integrate AI agents?
Our AI Agentic SDK is built using Python, with additional integrations available through frameworks like React Native (mobile and cross-platform apps), Laravel (robust PHP-based APIs), and Node.js (scalable backend services). This flexibility ensures smooth integration into your existing tech environment.
If you have a specific technology in mind and want to check if we support it, please don’t hesitate to contact us with your requirements. We’ll be happy to see how we can help.
Q) How secure are AI agents, particularly concerning sensitive data?
Security is our priority. Our AI agents adhere to strict data protection standards, employing encryption, secure API design, role-based access controls, and regular security audits. All practices comply fully with current data protection and privacy regulations. For example, if the AI can only perform certain actions when logged in as specific users, we can verify that a user is authenticated before allowing the AI to act on their behalf.
Q) What’s the typical timeline to develop and deploy an AI agent?
Deployment typically ranges from a few weeks for simpler integrations to several months for more complex, highly customised AI agents. Factors influencing timelines include complexity, integration scope, and specific data training required.
Q) Do you offer ongoing support and updates for AI agents?
Yes. We provide comprehensive ongoing support, including regular updates, monitoring, performance optimisation, error handling, and feature improvements, ensuring your AI agents continue delivering consistent value.
Q) Can AI agents genuinely replace tasks that previously required human involvement?
Yes. Modern AI agents effectively automate tasks previously seen as requiring human judgement, such as data-driven decision-making, complex research tasks, summarising extensive documentation, and customer interaction. While not replacing human roles entirely, AI agents significantly enhance productivity and accuracy by handling repetitive or data-intensive tasks efficiently.
If you are uneasy about giving AI-complete autonomy, we can implement processes that ensure a human remains involved in the final validation steps. This allows for significant time savings while maintaining human oversight. This approach is especially valuable in highly regulated sectors such as healthcare.
Experience delivering
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We would love to hear about your project. Please contact us, and share your goals; we'll respond with our thoughts and a rough cost estimate.
Scorchsoft is a UK-based team of web and mobile app developers and designers. We operate in-house from Birmingham, and our offices are located in the heart of the Jewellery Quarter.
We can deliver your innovative, technically complex project, using the latest web and mobile application development technologies.
Scorchsoft develops online portals, applications, web apps, and mobile app projects. With over fourteen years experience working with hundreds of small, medium, and large enterprises, in a diverse range of sectors, we'd love to discover how we can apply our expertise to your project.