Why Build a Customer Portal Now? Portals 101: a Smart Move for Workflow, Self-Service and AI (The Real Opportunity)
28/04/2026
Scorchsoft helps businesses find where AI genuinely pays off, decide what to build, what to buy off-the-shelf, and what to leave alone — then we can build it for you. Honest, costed advice from a UK team that ships AI into production, not slideware.
Our Velocity Sprints process helps you move from AI app idea to working prototype quickly, with clear scope, fast feedback, and practical delivery milestones.
We define the AI use case, user journeys, data inputs, integrations, risks, and must-have MVP features so you know what should be built first.
Our UK developers work in focused sprints to build working AI-powered app features quickly, including dashboards, workflows, smart search, data extraction, chat interfaces and automations.
Get your AI app into users' hands quickly, measure whether it solves the real problem, then improve the product based on feedback, usage data and business priorities.
We create bespoke software that caters to the specific needs of individual industries. Here are just a few we have worked with.
Scorchsoft helped us take our idea for an app and make it a reality. Everything from the planning meeting to decide what we really needed to the project management and execution was great. It was delivered on time - early in fact - and on budget. Highly recommend.
Scorchsoft is a brilliant company with fantastic knowledge of the mobile app industry. From the project management to the development team, they have been the perfect candidate for our project, and we can't thank them enough!
We're really pleased with the work Scorchsoft has done in developing our web portal! They have been accurate with timelines and budget, delivering a solid product that allows us to monitor and manage patients remotely while they use our novel medical device at-home. The "plan - design - build" approach has worked well and saved us time in the long-run by catching requirements and issues early.
I'm really pleased with how my app came out, it was exactly what I was looking for . The team at Scorchsoft are great at what they do and made the whole process as simple and easy as possible. Being someone who is not very tech savvy the set up and back end operatives where done in a great easy to use manner even for myself which makes using my ap stress free . Thanks to all the all the team!
Explore real-world case studies showing how we've helped startups and enterprises alike bring complex digital ideas to life, and scale them with confidence.
Our AI Opportunity Audit reveals where AI can have real, measurable impact in your business. We analyse workflows, processes, and data touch-points to uncover practical AI use-cases with high value and clear feasibility. You walk away with a prioritised roadmap — realistic, actionable, and focused on delivering tangible results.
Our AI Opportunity Audit reveals where AI can have real, measurable impact in your business. We analyse workflows, processes, and data touch-points to uncover practical AI use-cases with high value and clear feasibility. You walk away with a prioritised roadmap — realistic, actionable, and focused on delivering tangible results.
Our skilled in-house development team delivers cutting-edge solutions using the latest technologies.
Tell us what you are trying to achieve, and we will help you shape the right approach, find the realistic AI opportunities, and give you a clear view of cost and next steps.
Common questions we get about AI consultancy, AI strategy, opportunity assessments, costs and how we work.
A good AI consultant helps you separate where AI genuinely creates value from where it is hype. We map your processes, find the highest-value opportunities, give a straight build-or-buy call on each, and hand you a costed, sequenced roadmap. Because we are also software engineers, we can then build whatever is worth building.
Most large firms advise and then hand you on to someone else to build. We do both, so the strategy is grounded in what can actually be delivered, integrated and run in production. You get senior, practical input rather than a junior team and a glossy deck.
A prioritised map of AI opportunities, each scored on value, feasibility, risk and data-readiness; a build-or-buy decision per opportunity; and a costed, sequenced roadmap with a clear recommended next step. It is yours to keep and act on with us or anyone else.
Yes — and we often do. If an off-the-shelf tool already does 80% of the job, or the data is not ready, we will say so. Telling you what not to build is how you end up spending on the things that actually pay back.
It is priced as planning, not a big project. A focused scoping engagement starts around £1,500; a fuller, multi-process discovery is typically £3,000–£6,000 depending on how involved it is. You always know the scope and price up front.
Most engagements run in one to two weeks. It is a focused, senior-led sprint, not an open-ended retainer.
No. Plenty of clients come with a vague sense that "we should be doing something with AI". Part of our job is to turn that into specific, costed opportunities you can decide on with confidence.
Yes. We look across your processes — sales, operations, support, finance, delivery — rather than fixating on one tool, then prioritise by where the return is clearest and the risk is lowest.
It is a free, fast assessment that shows where AI could disrupt — or strengthen — your position, before you commit to anything. It is the easiest way to start; a paid consultancy engagement then goes deep and produces the costed plan.
Yes — that is the point. If the roadmap calls for a bespoke build, we deliver it in fixed two-week Velocity Sprints with clear scope and cost. If it is better solved off-the-shelf or by your IT team, we will point you there.
Always. We are happy to work under an NDA, and we treat your processes, data and plans as commercially sensitive from the first conversation.
We have 15+ years building production software for UK businesses, we advise and build under one roof, and we are honest about what is worth doing. You get practical, senior, build-capable advice — not a strategy you cannot execute.
Start free with the AI Disruption Risk Report, or book a free AI strategy call and we will help you find your best first move.