AI Automation

We design, build and integrate AI automations and agents that take real, repetitive work off your team — properly engineered, governed, and wired into the systems your business already runs on. Scorchsoft is a UK team of AI automation developers

AI Automation
A laptop and phone showing an AI workflow builder with a trigger-to-action pipeline and run log

Automate the Work That Drains Your Team

AI makes it possible to automate work that used to need a person — without losing control of it.

We build automations and agents that handle a task end to end: support triage and drafting, sales lead scoring and follow-up, invoice and document processing, data entry between systems, reporting and onboarding flows. If a task is repetitive and rules- or language-based, it is usually a candidate, and removing it frees your people for higher-value work.

Diagram showing the AI automation layer connecting business systems and infrastructure

Connected to the Systems You Already Run

The value of AI is rarely the model — it is the integration.

We connect automations to your real tools and data, from CRMs and ERPs to internal databases and third-party APIs, increasingly via MCP connectors, so they act on real information and fit how your business actually operates rather than sitting in a silo. The internet is full of automations that look brilliant for five minutes and then quietly break; we build the kind that still works on day 300.

Concept UI showing monitoring, alerts, SLA status and a health-check report

Governed, Reliable, and Built to Last

Every automation we build is governed and monitored, so you can trust it with real responsibility.

Scoped permissions, guardrail models checking outputs, drafts that go to a human before anything sensitive happens, and a full audit trail you can roll back. We watch uptime, errors, cost and behaviour, and step in when something drifts. You decide how much autonomy to give it — and we work in fixed sprints with clear output units, so you see working automation early and never get an open-ended invoice.

Frequently Asked AI Consultancy Questions

What is AI automation?

AI automation uses AI — often as an "agent" — to carry out a task that used to need a person: triaging enquiries, drafting replies, processing documents, updating records, qualifying leads. Done well, it removes the repetitive grind while keeping a human in control of the decisions that matter.

How is this different from a no-code automation agency?

Plenty of agencies wire up no-code tools that work until they don't. We are software engineers, so when an automation needs custom logic, real integration, multi-user control or proper governance, we can build it — and keep it running in production.

What kinds of work can you automate?

Customer support triage, sales lead scoring and follow-up, document and invoice processing, data entry between systems, reporting, onboarding flows, and bespoke agents that complete a multi-step job.

Can you connect automations to our existing systems?

Yes — that is where the value is. We integrate with CRMs, ERPs, internal databases, email and third-party APIs so the automation acts on real data and fits how your business already works.

Will an AI automation make mistakes?

Any system can, which is why we engineer for it: scoped permissions, a second model checking outputs, draft-then-approve steps for anything sensitive, and a full audit log. You decide how much autonomy it gets, and you can always roll back.

How much does AI automation cost?

Most automations are built as fixed two-week Velocity Sprints, so cost stays predictable. The best first step is a short, fixed-price AI Opportunity Sprint that tells you which automations are worth building and what they will cost.

What AI tools and models do you use?

We are model- and tool-agnostic — OpenAI, Anthropic Claude, Microsoft Copilot and Azure AI, with MCP connectors, Python, n8n, vector databases and AWS — chosen to fit your problem, data and governance rather than forcing one vendor.

How do we get started?

Tell us the process that is costing you time. Get a free quote and we will scope the highest-value place to begin.

Need help building your ideas?

Scorchsoft are expert app and portal developers based in the UK. We have over 16 years experience making rich, functionally complex apps and web apps.

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Experience delivering

AI App Development Services
AI Apps & Software

Integrate ChatGPT into your business with Scorchsoft's AI app development. Enhance capabilities, automation, and personalisation with AI tools like GPT, Bard, and Claude.

Mobile App Development
Mobile App Development (iOS and Android)

Launch a new tech product, improve performance, enable new marketing strategies or introduce new revenue streams.

Portal and SaaS Web App Development Services
Portal and SaaS Web App Development

Engage your customers by developing unique services, and internal processes, that differentiate your business from the competition.

Data Lake Development Services
Data Lake Development

Build a robust data lake that keeps your operational systems fast while giving you durable, scalable history for analytics, AI, investigations and compliance.

API Development & Integration
API and Systems Integration

Automate manually processes and enable your various systems to talk to each other. Integrate with third party API's to innovate and deliver results.

Internet of Things (IoT) App Development
Internet of Things (IoT, MQTT, Web Services, Apps)

Make your business smarter, more effective, and incredibly responsive with the Internet of Things (IoT and MQTT). As long as a device has WiFi capabilities, you can use it to drive your business forward and improve everyday processes.

In-App Payment Development
Online Pay & In-App Payments

There are now billions of online shoppers around the world and they’ve all got money to spend. Make sure you’re not missing out on potential customers by setting up online and in-app payments.

Cloud Database Development Services
Database Development (SQL & NoSQL)

Store business information in a database structure that supports both project requirements and infrastructure growth. Load balanced databases that support high user numbers and big data.

Single Sign-On Development (SSO)
Single Sign-On (SSO)

Develop bespoke apps and online portals that support your organisation's single sign-on technology. Boost your user experience, save time coordinating accounts between different services, and deliver a cohesive experience between your cloud services.

Google Maps App Development
Map Apps

Track the location of devices and users, display location-based metrics, and business analytics using digital maps.

Video Streaming App Development
Video Capabilities (Calls & Streaming)

Businesses are becoming increasingly global, making remote operation a necessity if you want to grow. By enabling online video calls you your staff, and your customers can carry out work from anywhere in the world.

Penetration Testing Services
Penetration Testing Services

Identify, assess, and mitigate vulnerabilities in your digital infrastructure before attackers can exploit them.

Remote Device Control and Monitoring
Remote Monitoring and Device Control

Send data to the cloud from anywhere in the world. Track devices or services remotely via the web, or mobile applications.

User Experience (UX) Design and Planning
Planning, Discovery, Wireframing & Specifications

Through a detailed specification and visual blueprints of your site or app, you can make sure we’re on the right track.

Data Dashboards for Apps & Portals
Reporting, Charts & Graphs

Record and represent your data online or in-app. Attractive and easy to understand graphs that are accessible across multiple devices.

Instant Messaging
Instant Messaging

Keep connected like never before with instant messaging. You can reach staff, existing customers, and potential clients with ease and customise your tools to suit their needs.

PDF Generation (For Apps, Web apps, and Online Portal)
PDF Generation

Automatically generate documents and resources on-the-fly. Customise by user data, language preference, branding, and more.

Convert Your Spreadsheet to an App (Spreadsheet to App Development Services)
Spreadsheet to App Conversion

Convert your spreadsheet into a fully-functional web or mobile application. Or, use spreadsheets as your data source, sending data to your server, app, or website, at the click of a button.

Online Partner Portals
Partner portals

Manage partners and sales agents whilst enabling bespoke operational requirements. Oversee hierarchies of stakeholders, business units or partner companies.

Data Encryption
Data Encryption

Keep yourself protected with our encryptions services. Have you secured your data? If not, you’re leaving yourself open to hackers who can attack your systems and steal your data.

Quick Quote Apps and Return On Investment (ROI) Apps
ROI and Quoting Apps

Improve conversion rates by showing customers your financial value quickly. Generate leads that contain useful customer metrics to improve sales performance.

Marketing automation
Marketing automation

Automatically email users based on events within your systems or websites. Give users a lead score, and customise responses to nurture and convert.

Multi-site management
Multi-site management

For businesses that have multiple brands, entities or franchises. Manage multiple sites, and businesses, within a single login portal.

Electronic tickets (eTickets) apps and integrations
Electronic tickets (eTickets)

Run your own box office and eliminate ticket printing and postage costs by digitising your tickets. Ticket delivery via your website, email or smartphone.

Website Design (With Complex Requirements)
Website design (For Complex Projects)

Great looking websites, tailored to your brand guidelines. Designs that are optimised based on user behaviour, with the goal of increasing conversions, or encouraging certain behaviours.

Mobile-friendly web app design
Mobile-friendly web app design

Web app design that looks and feels great on mobile, tablet and desktop devices. Increase conversions by optimising messaging and calls to action based on screen size, and user habits.

eCommerce apps and platforms
eCommerce

Websites and apps that allow your customers to transact with you online. Sell products, or generate recurring revenue by implementing a subscription payment model.

Project Management Planning Services (For Tech Projects, Apps, and Portals)
Project Planning, Expertise, and Advice

Every successful project starts with a plan. We’ll work together to create yours, making detailed specifications that outline what you want.

Online Login Portal Development Services
Online Login Portals

Portals with user login, groups, ownership levels, permissions and entitlements. Control your processes while encouraging user engagement.

Featured Case Studies

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Discover How Scorchsoft Can Help

We would love to hear about your project. Please contact us, and share your goals; we'll respond with our thoughts and a rough cost estimate.

Scorchsoft is a UK-based team of web and mobile app developers and designers. We operate in-house from Birmingham, and our offices are located in the heart of the Jewellery Quarter.

We can deliver your innovative, technically complex project, using the latest web and mobile application development technologies.

Scorchsoft develops online portals, applications, web apps, and mobile app projects. With over sixteen years experience working with hundreds of small, medium, and large enterprises, in a diverse range of sectors, we'd love to discover how we can apply our expertise to your project.

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