Integrate ChatGPT into your business with Scorchsoft's AI app development. Enhance capabilities, automation, and personalisation with AI tools like GPT, Bard, and Claude.
AI Automation
We design, build and integrate AI automations and agents that take real, repetitive work off your team — properly engineered, governed, and wired into the systems your business already runs on. Scorchsoft is a UK team of AI automation developers
Automate the Work That Drains Your Team
AI makes it possible to automate work that used to need a person — without losing control of it.
We build automations and agents that handle a task end to end: support triage and drafting, sales lead scoring and follow-up, invoice and document processing, data entry between systems, reporting and onboarding flows. If a task is repetitive and rules- or language-based, it is usually a candidate, and removing it frees your people for higher-value work.
Connected to the Systems You Already Run
The value of AI is rarely the model — it is the integration.
We connect automations to your real tools and data, from CRMs and ERPs to internal databases and third-party APIs, increasingly via MCP connectors, so they act on real information and fit how your business actually operates rather than sitting in a silo. The internet is full of automations that look brilliant for five minutes and then quietly break; we build the kind that still works on day 300.
Governed, Reliable, and Built to Last
Every automation we build is governed and monitored, so you can trust it with real responsibility.
Scoped permissions, guardrail models checking outputs, drafts that go to a human before anything sensitive happens, and a full audit trail you can roll back. We watch uptime, errors, cost and behaviour, and step in when something drifts. You decide how much autonomy to give it — and we work in fixed sprints with clear output units, so you see working automation early and never get an open-ended invoice.
Frequently Asked AI Consultancy Questions
What is AI automation?
AI automation uses AI — often as an "agent" — to carry out a task that used to need a person: triaging enquiries, drafting replies, processing documents, updating records, qualifying leads. Done well, it removes the repetitive grind while keeping a human in control of the decisions that matter.
How is this different from a no-code automation agency?
Plenty of agencies wire up no-code tools that work until they don't. We are software engineers, so when an automation needs custom logic, real integration, multi-user control or proper governance, we can build it — and keep it running in production.
What kinds of work can you automate?
Customer support triage, sales lead scoring and follow-up, document and invoice processing, data entry between systems, reporting, onboarding flows, and bespoke agents that complete a multi-step job.
Can you connect automations to our existing systems?
Yes — that is where the value is. We integrate with CRMs, ERPs, internal databases, email and third-party APIs so the automation acts on real data and fits how your business already works.
Will an AI automation make mistakes?
Any system can, which is why we engineer for it: scoped permissions, a second model checking outputs, draft-then-approve steps for anything sensitive, and a full audit log. You decide how much autonomy it gets, and you can always roll back.
How much does AI automation cost?
Most automations are built as fixed two-week Velocity Sprints, so cost stays predictable. The best first step is a short, fixed-price AI Opportunity Sprint that tells you which automations are worth building and what they will cost.
What AI tools and models do you use?
We are model- and tool-agnostic — OpenAI, Anthropic Claude, Microsoft Copilot and Azure AI, with MCP connectors, Python, n8n, vector databases and AWS — chosen to fit your problem, data and governance rather than forcing one vendor.
How do we get started?
Tell us the process that is costing you time. Get a free quote and we will scope the highest-value place to begin.
Experience delivering
Discover How Scorchsoft Can Help
We would love to hear about your project. Please contact us, and share your goals; we'll respond with our thoughts and a rough cost estimate.
Scorchsoft is a UK-based team of web and mobile app developers and designers. We operate in-house from Birmingham, and our offices are located in the heart of the Jewellery Quarter.
Scorchsoft develops online portals, applications, web apps, and mobile app projects. With over sixteen years experience working with hundreds of small, medium, and large enterprises, in a diverse range of sectors, we'd love to discover how we can apply our expertise to your project.