Scorchsoft

Netcall Case Study

Netcall Telecom Website Design and Resource Centre

Netcall enterprise website and resource centre shown on a desktop monitor, laptop, tablet and mobile phone

Netcall Telecom website design and resource centre

The Netcall website is an enterprise-standard site that borders on a web application. It was built to modern design standards, is fully responsive across desktop, tablet and mobile, and pairs a filterable resource centre with hosted video.

Four parts of the build mattered most: responsive design, the resource centre, integration with Netcall's marketing automation platform, and login-protected pages and assets.

Inside the Netcall website

Responsive design, a filterable resource centre, marketing automation and secured assets.

Netcall responsive website multichannel contact centre page shown on a mobile phone held in a hand

Mobile responsive

With the growth of smartphones and tablets, every element of the website has been optimised for use with mobile devices. The ordering of page content changes based on the screen size to improve the overall user experience and user journey, so that Netcall can tailor the user experience.

Netcall resource centre with type, topic, solution area and vertical market filters above a grid of downloadable resources

Versatile resource centre

Netcall has hundreds of resources across dozens of categories. We improved users' ability to find resources by implementing a highly flexible and easy-to-use filtering system. Resources are categorised by a range of different criteria, files can be protected so that only certain logged-in users can access them, and they can also be 'gated' to gather contact details in order to access high value assets.

Netcall brand logo

Marketing automation

The new Netcall website has been built to integrate with their Marketing Automation Platform. User activity is analysed, users are given a lead score, and calls to action such as contact forms capture customer data, tailoring the customer experience.

Netcall content permission settings showing a locked toggle and allowed user groups including admin, editor, partner, sales team and user

Intranet and secured assets

All pages, assets, and resources within the website can be set to be login-protected, allowing Netcall to securely upload files that are not publicly accessible. Pages can then be flagged as protected in order to drive an intranet.

Discover How Scorchsoft Can Help

We would love to hear about your project. Please contact us, and share your goals; we'll respond with our thoughts and a rough cost estimate. Scorchsoft is a UK-based team of web and mobile app developers and designers. We operate in-house from Birmingham, and our offices are located in the heart of the Jewellery Quarter.

We can deliver your innovative, technically complex project

Scorchsoft develops online portals, applications, web apps, and mobile app projects, using the latest web and mobile application development technologies. With over sixteen years' experience working with hundreds of small, medium, and large enterprises, in a diverse range of sectors, we'd love to discover how we can apply our expertise to your project.

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What Our Clients Say

  • Scorchsoft helped us take our idea for an app and make it a reality. Everything from the planning meeting to decide what we really needed to the project management and execution was great. It was delivered on time - early in fact - and on budget. Highly recommend.

    Dragonfly Intelligence logoRebecca PalserDragonfly Intelligence
  • Scorchsoft is a brilliant company with fantastic knowledge of the mobile app industry. From the project management to the development team, they have been the perfect candidate for our project, and we can't thank them enough!

    Gapped Online logoLance ChorltonGapped Online
  • We're really pleased with the work Scorchsoft has done in developing our web portal! They have been accurate with timelines and budget, delivering a solid product that allows us to monitor and manage patients remotely while they use our novel medical device at-home. The "plan - design - build" approach has worked well and saved us time in the long-run by catching requirements and issues early.

    SensTrain logoDaniel GreenSensTrain
  • I'm really pleased with how my app came out, it was exactly what I was looking for. The team at Scorchsoft are great at what they do and made the whole process as simple and easy as possible. Being someone who is not very tech savvy the set up and back end operations were done in a great easy to use manner even for myself which makes using my app stress free. Thanks to all the team!

    Mosaic Masterpieces logoRuben CarrollMosaic Masterpieces
  • The new Flourish Education website has already removed a lot of manual processes, freeing up both schools, candidates and internal employees time. We are delighted with the look and feel which is clean, professional and more engaging. We are also pleased with the decision to have an HD video background on the homepage, and building immediate trust with our clients by giving them a taste of what it looks like in the Flourish Education offices.

    James HancocksMarketing Manager, Flourish Education
  • I can't believe how quickly we started to see results with this project. Scorchsoft provided us with graphic-designed mockups of how the app would look once built, and we were able to sell the product for use by our first customer before the product was finished. Since launching in March, we have secured a major television network as a client who now uses Image Approvals to manage the talent approval process for their productions.

    Aimee SpinksMD, ImageApprovals.com

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Tell us where you're headed and we'll come back with our thoughts, a realistic plan and a rough cost estimate. Scorchsoft is a UK-based team of app, portal and AI developers, working in-house from Birmingham's Jewellery Quarter.