Custom written software normally comes in one of three forms desktop; web; and mobile. You are probably already using a number of these every day; your email client, word processing and project management. These sort of applications meet generic business needs and can be customised to some extent but they don’t solve every problem, can be difficult to understand and can become a chore to manage.
We are a custom software development agency so please contact us if you would like to develop a bespoke application.
The benefit of desktop based software is that people feel like they really own it and some businesses (e.g. Balsamiq) report vastly greater revenues from the desktop versions of their software compared with their web-based alternatives. Though these points hold true, if you are introducing bespoke systems then your success criteria may be something different than purely revenue generated and may include items such as process improvement, cost, efficiency and effectiveness, and the impact on customer effort and satisfaction.
There are lots of benefits to taking this approach for workflow based projects: As the software is only installed on the one server all of your data is in once place, making it easier to back up regularly and securely. It is is only installed on the web server so if you want to update it then you do it once in the one place and all users see the updates instantly. Your can even make the software talk to other web applications and web services - this can cut out certain manual tasks or enable completely new ways of working.
You could extend your business processes into the field with a mobile based software that can be used by your staff. Benefits could include: Allowing field staff to access centrally held information; customer, product and other data. (E.g. for troubleshooting on-site issues), updating central data quickly from any location, using push-notifications to communicate changes or replacing inefficient paper-based input processes.
There is a wealth of ways to bring the power to your processes through people’s pockets.
Regardless of platform, we are able to help.
Please don't hesitate to contact us. We can help you build a specification and an itemised cost breakdown so that you can work out whether the investment is worth the return.