Web development Birmingham

Instant Messaging

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Keep connected like never before with instant messaging. You can reach staff, existing customers, and potential clients with ease and customise your tools to suit their needs. 

Peer-to-peer instant messaging (online or via apps)

Instant messaging is one of the fastest and easiest ways to keep in touch with every member of your business. From updating staff on new products to helping clients with customer service, you can reach anyone at any time. It improves communication and is much more effective than e-mail. We can install instant messaging software to suit your needs. Bring teams together and cut down on customer service wait times with our help.

finger pressing on a virtual screen sharing information

Sharing of images and files

Instant messaging isn’t just for quick chats. With the right software, you can send files without hassle. Share product pictures with clients, content with your social media team, and invoices to clients. All of this will streamline your processes and make sharing documents a breeze for everyone involved. We’ll make sure your files stay secure so you can send them where they need to go.

Automate engagement with Bots

Every modern business is looking to automate services, and chatbots are becoming a popular solution. They’re cost-effective, cut down on labour, and reduce errors. When it comes to reaching you, they also make it easier for your customers, providing a 24/7 service. Our team can help you programme advanced bots to communicate with clients and staff for you. You can use questions to direct them to the right department or solve simple queries. When it comes to customer service, chatbots are the future

people sat in an office looking a large computer monitor smiling

Increase user engagement

The interactive, instant appeal of messaging can drive your user engagement. Personalisation of chats makes customers feel closer to brands and instant service improves their satisfaction. We can set up your messaging system to drive sales too. For example, after helping with a query you can direct the customers to a relevant product page, encouraging a sale. Instant messaging brings value to your customer experiences with your brand, leading them to engage with you in new ways.

Controlled communication channel (keep conversations in your platform)

It’s vital that your systems stay within your platform. After all, who wants to lead their clients away? By keeping your messaging channel in your platform, you also provide your staff with one space to access all of your systems. Your online space is as much a part of your branding as your shop-front or advertising. Keep it consistent by using your platform.

 

colourful post it notes stuck to laptop screen

Connect with third-party services (such as CRM systems and email marketing)

Improve your instant messaging with third-party services. We can help you connect to other systems based on your needs and what you’re already using. If you want to build a mailing list, for example, you could have an ‘opt-in’ section at the end of your chat that lets customers sign up. You can copy their details straight into your mailing list, automating your sign-ups. We can also connect your chat to CRM systems, letting you manage customer data with ease. It’s the ideal way to combine your systems and optimise your processes.

 

Experience delivering

Mobile app development

Mobile app development

Launch a new tech product, improve performance, enable new marketing strategies or introduce new revenue streams.

Web app development

Web app development

Engage your customers by developing unique services, and internal processes, that differentiate your business from the competition.

Login portal development

Login area creation

Portals with user login, groups, ownership levels, permissions and entitlements. Control your processes while encouraging user engagement.

Wireframing and Specifications

Wireframing and Specifications

Through a detailed specification and visual blueprints of your site or app, you can make sure we’re on the right track.

Online video calling apps & portals

Online video calling

Businesses are becoming increasingly global, making remote operation a necessity if you want to grow. By enabling online video calls you your staff, and your customers can carry out work from anywhere in the world.

API and system integration

API and system integration

Automate manually processes and enable your various systems to talk to each other. Integrate with third party API's to innovate and deliver results.

Planning, Expertise, and Advice

Planning,Expertise, and Advice

Every successful project starts with a plan. We’ll work together to create yours, making detailed specifications that outline what you want.

Data reports, charts and graphs

Data reports, charts and graphs

Record and represent your data online or in-app. Attractive and easy to understand graphs that are accessible across multiple devices.

Internet of Things (Bluetooth & Wifi)

Internet of Things (Bluetooth & Wifi)

Make your business smarter, more effective, and incredibly responsive with the Internet of Things (IoT). As long as a device has WiFi capabilities, you can use it to drive your business forward and improve everyday processes.

Online and In-App Payments

Online and In-App Payments

There are now billions of online shoppers around the world and they’ve all got money to spend. Make sure you’re not missing out on potential customers by setting up online and in-app payments.

Automatic PDF and document creation

Automatic PDF and document creation

Automatically generate documents and resources on-the-fly. Customise by user data, language preference, branding, and more.

Spreadsheet to app conversion

Spreadsheet to app conversion

Convert your spreadsheet into a fully-functional web or mobile application. Or, use spreadsheets as your data source, sending data to your server, app, or website, at the click of a button.

Partner portals

Partner portals

Manage partners and sales agents whilst enabling bespoke operational requirements. Oversee hierarchies of stakeholders, business units or partner companies.

eCommerce websites and apps

eCommerce

Websites and apps that allow your customers to transact with you online. Sell products, or generate recurring revenue by implementing a subscription payment model.

ROI calculator apps

ROI calculator apps

Improve conversion rates by showing customers your financial value quickly. Generate leads that contain useful customer metrics to improve sales performance.

Cloud monitoring

Cloud monitoring

Send data to the cloud from anywhere in the world. Track devices or services remotely via the web, or mobile applications.

Database design

Database design

Store business information in a database structure that supports both project requirements and infrastructure growth. Load balanced databases that support high user numbers and big data.

Marketing automation

Marketing automation

Automatically email users based on events within your systems or websites. Give users a lead score, and customise responses to nurture and convert.

Location, maps and monitoring

Location, maps and monitoring

Track the location of devices and users, display location-based metrics, and business analytics using digital maps.

Multi-site management

Multi-site management

For businesses that have multiple brands, entities or franchises. Manage multiple sites, and businesses, within a single login portal.

Electronic tickets (eTickets) apps and integrations

Electronic tickets (eTickets)

Run your own box office and eliminate ticket printing and postage costs by digitising your tickets. Ticket delivery via your website, email or smartphone.

Instant Messaging

Instant Messaging

Keep connected like never before with instant messaging. You can reach staff, existing customers, and potential clients with ease and customise your tools to suit their needs.

Website Design

Website design

Great looking websites, tailored to your brand guidelines. Designs that are optimised based on user behaviour, with the goal of increasing conversions, or encouraging certain behaviours.

Mobile-friendly web app design

Mobile-friendly web app design

Web app design that looks and feels great on mobile, tablet and desktop devices. Increase conversions by optimising messaging and calls to action based on screen size, and user habits.

Data Encryption

Data Encryption

Keep yourself protected with our encryptions services. Have you secured your data? If not, you’re leaving yourself open to hackers who can attack your systems and steal your data.


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