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Scorchsoft has over a decade of experience helping out clients to develop online portal projects.
The nature of portal project typically fit into one of the following categories.
1) Internal Portals
Internal portals are online platforms that your team can log in to and perform specific tasks. You can access files, handle business processes, or manage data. These can be used as a distribution portal to get key files, information and assets to your team, partners,or sales agents. Any interactive elements track data and can provide useful metrics to help drive business decisions.
2) Client Portals
Client portals provide a connection between you and your customer, providing them with a channel to interact with your business and find key information. For B2C client portals, it is common to build functions such as helpful resources and submit support tickets. For B2B portals you may have a higher degree of interactivity to build a partnership with your customer (or channel) to align behaviours to desired outcomes.
3) Software as a Service Portals (SaaS)
SaaS portals are essentially digital products where you identify an unmet need for a set of capabilities you create an online tool to meet those needs. Then you sell or licence access to the portal. A mobile app commonly accompanies SaaS portal projects.
Manage partners and stakeholders
Our partner portal is an online system that allows for the management of hierarchies of stakeholders, business units or partner companies. With hierachical permissions management and entitlements-allocation, having the right login portal developed and in place, can ensure you are maximising engagement with your partners.
Enable entitlements driven assets and resources
It is common with tiered partner management structures to have various resources that need to be communicated through your partners/stakeholders. By having a system that understands each companys/users rights you can deliver relevant content to them in a way that is not just easy to find but is more targeted and relevant too.
Measure and improve performance
It is common to have many status levels that partners can achieve by meeting certain standards or performance metrics. Our online partner portal solutions can enable you to manage and measure your partners' performance. See who is performing, see who isn't, and build processes that help partners move up to the higher tiers. You may also want to support sales with ROI calculators.
Automate affiliate sales and commision management
Online products and services can be sold via partner-specific URLs (or links) that track sales and automatically attribute them to the right people. You can also automatically generate documents, invoices, keep track of recurring payments and automate upselling/retention emails to the end customer.
Sales and lead generation tools
Personalised web-based sales apps can be created within the partner portal that improve the communication of the benefits of a product or services. These tools can be custom branded for each partner, embedded on their own websites and even create targeted, information-rich leads that relate to the analytics of how they are being used.
Our portal is developed with extension in mind. New bespoke features can be developed within the system as modules. Once implemented, access to various functions within each new feature can be managed within your partner ownership hierachy. Also, if new features are developed as sellable services then approved partners can be marked as resellers, enabling them to sell and distrubute autonomously.
Discover How Scorchsoft Can Help
We would love to hear about your project. Please contact us, and share your goals; we'll respond with our thoughts and a rough cost estimate.
Scorchsoft is a UK-based team of web and mobile app developers and designers. We operate in-house from Birmingham, and our offices are located in the heart of the Jewellery Quarter.
Scorchsoft develops online portals, applications, web apps, and mobile app projects. With over thirteen years experience working with hundreds of small, medium, and large enterprises, in a diverse range of sectors, we'd love to discover how we can apply our expertise to your project.