AI Automation
We design, build and integrate AI automations and agents that take real, repetitive work off your team — properly engineered, governed, and wired into the systems your business already runs on. Scorchsoft is a UK team of AI automation developers
How We Build AI Automation
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Automate the Work That Drains Your Team
AI makes it possible to automate work that used to need a person — without losing control of it.
We build automations and agents that handle a task end to end: support triage and drafting, sales lead scoring and follow-up, invoice and document processing, data entry between systems, reporting and onboarding flows. If a task is repetitive and rules- or language-based, it is usually a candidate, and removing it frees your people for higher-value work.
Connected to the Systems You Already Run
The value of AI is rarely the model — it is the integration.
We connect automations to your real tools and data, from CRMs and ERPs to internal databases and third-party APIs, increasingly via MCP connectors, so they act on real information and fit how your business actually operates rather than sitting in a silo. The internet is full of automations that look brilliant for five minutes and then quietly break; we build the kind that still works on day 300.
Governed, Reliable, and Built to Last
Every automation we build is governed and monitored, so you can trust it with real responsibility.
Scoped permissions, guardrail models checking outputs, drafts that go to a human before anything sensitive happens, and a full audit trail you can roll back. We watch uptime, errors, cost and behaviour, and step in when something drifts. You decide how much autonomy to give it — and we work in fixed sprints with clear output units, so you see working automation early and never get an open-ended invoice.
Experience Delivering Across the Stack
Scorchsoft are expert app and portal developers based in the UK. We have over 16 years experience making rich, functionally complex apps and web apps.
Business Process Automation
Automate the repetitive work with the right mix of workflow design, integrations, apps and AI.
Learn moreAI-Ready Data Ecosystems
Connect your CRM, ERP, apps, portals and data into one ecosystem, reducing manual work and improving data quality.
Learn moreAPI & Systems Integration
Let your systems talk to each other, and integrate with the third-party APIs your business depends on.
Learn morePortal & SaaS Web Apps
Customer-facing services and internal processes built around how your business actually works.
Learn moreMobile App Development
Launch a new product, reach customers on iOS and Android, or open up a new revenue stream.
Learn moreData Lakes & Reporting
Keep your operational systems fast while building the long-term history you need for analytics and AI.
Learn moreMore capabilities
Ready to take a process off your team?
We scope the highest-value place to begin, then build the automation against your real systems and keep it governed and monitored once it is live. We work in fixed sprints, so you see working automation early.
Frequently Asked AI Automation Questions
AI automation uses AI — often as an "agent" — to carry out a task that used to need a person: triaging enquiries, drafting replies, processing documents, updating records, qualifying leads. Done well, it removes the repetitive grind while keeping a human in control of the decisions that matter.
Plenty of agencies wire up no-code tools that work until they don't. We are software engineers, so when an automation needs custom logic, real integration, multi-user control or proper governance, we can build it — and keep it running in production.
Customer support triage, sales lead scoring and follow-up, document and invoice processing, data entry between systems, reporting, onboarding flows, and bespoke agents that complete a multi-step job.
Yes — that is where the value is. We integrate with CRMs, ERPs, internal databases, email and third-party APIs so the automation acts on real data and fits how your business already works.
Any system can, which is why we engineer for it: scoped permissions, a second model checking outputs, draft-then-approve steps for anything sensitive, and a full audit log. You decide how much autonomy it gets, and you can always roll back.
Most automations are built as fixed two-week Velocity Sprints, so cost stays predictable. The best first step is a short, fixed-price AI Opportunity Sprint that tells you which automations are worth building and what they will cost.
We are model- and tool-agnostic — OpenAI, Anthropic Claude, Microsoft Copilot and Azure AI, with MCP connectors, Python, n8n, vector databases and AWS — chosen to fit your problem, data and governance rather than forcing one vendor.
Tell us the process that is costing you time. Get a free quote and we will scope the highest-value place to begin.
Building for teams across healthcare, logistics, motorsport and manufacturing
What Our Clients Say
Scorchsoft helped us take our idea for an app and make it a reality. Everything from the planning meeting to decide what we really needed to the project management and execution was great. It was delivered on time - early in fact - and on budget. Highly recommend.
Rebecca PalserDragonfly IntelligenceScorchsoft is a brilliant company with fantastic knowledge of the mobile app industry. From the project management to the development team, they have been the perfect candidate for our project, and we can't thank them enough!
Lance ChorltonGapped OnlineWe're really pleased with the work Scorchsoft has done in developing our web portal! They have been accurate with timelines and budget, delivering a solid product that allows us to monitor and manage patients remotely while they use our novel medical device at-home. The "plan - design - build" approach has worked well and saved us time in the long-run by catching requirements and issues early.
Daniel GreenSensTrainI'm really pleased with how my app came out, it was exactly what I was looking for. The team at Scorchsoft are great at what they do and made the whole process as simple and easy as possible. Being someone who is not very tech savvy the set up and back end operations were done in a great easy to use manner even for myself which makes using my app stress free. Thanks to all the team!
Ruben CarrollMosaic MasterpiecesThe new Flourish Education website has already removed a lot of manual processes, freeing up both schools, candidates and internal employees time. We are delighted with the look and feel which is clean, professional and more engaging. We are also pleased with the decision to have an HD video background on the homepage, and building immediate trust with our clients by giving them a taste of what it looks like in the Flourish Education offices.
James HancocksMarketing Manager, Flourish Education I can't believe how quickly we started to see results with this project. Scorchsoft provided us with graphic-designed mockups of how the app would look once built, and we were able to sell the product for use by our first customer before the product was finished. Since launching in March, we have secured a major television network as a client who now uses Image Approvals to manage the talent approval process for their productions.
Aimee SpinksMD, ImageApprovals.com
Discover How Scorchsoft Can Help
We would love to hear about your project. Please contact us, and share your goals; we'll respond with our thoughts and a rough cost estimate. Scorchsoft is a UK-based team of web and mobile app developers and designers. We operate in-house from Birmingham, and our offices are located in the heart of the Jewellery Quarter.
Need help building your ideas?
Tell us where you're headed and we'll come back with our thoughts, a realistic plan and a rough cost estimate. Scorchsoft is a UK-based team of app, portal and AI developers, working in-house from Birmingham's Jewellery Quarter.